In this article
  • Why do MSPs need SaaS backup?
  • SaaS backup challenges for MSPs
  • Turning data protection challenge into an opportunity

Why MSPs Should Back up Customers’ SaaS Data

14 Dec 2024
|
3 min read
|
Anju George
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Article at a glance

SaaS data loss is inevitable: Accidental deletions, sync errors, version history limits, and cyber threats like ransomware can result in permanent data loss.

Limited recovery options: SaaS providers like Google and Microsoft offer basic recovery tools, but these are time-bound, temporary, and don’t guarantee full recovery of lost files or overwritten data.

Compliance and costs: Regulations like GDPR and HIPAA mandate data recoverability. Without proper backups, data loss can lead to hefty fines and downtime costs — the average cost of a data breach reached $4.88 million in 2024.

What is the solution?

SysCloud provides automated SaaS backups, enabling MSPs to ensure data protection, quick recovery, and compliance. Partnering with SysCloud helps MSPs safeguard client data while driving recurring revenue growth.

Why do MSPs need SaaS backup?

1. Protect your customers from SaaS data loss

ESG survey

2. Ensure regulatory compliance

3. Minimize your customers’ data loss costs

Cost of a Data Breach Report 2024, IBM

4. Data protection can be a differentiator for MSPs

Forrester

5. SaaS providers aren’t responsible for customer data (Shared responsibility model)

6. Boost your revenue

SaaS backup challenges for MSPs

1. Limited SaaS backup coverage

2. Cybersecurity threats

3. Expensive

Turning data protection challenge into an opportunity

Google Workspace

Gmail

Sites

Google Classroom

Google Drive

Contacts

Calendar

Microsoft 365

Exchange Online

People

Teams

SharePoint

OneDrive

Outlook

Salesforce

Standard objects

Custom objects

Metadata

QuickBooks Online

Transactions

Lists

Attachments

Slack

Public & Private channels

Admin's DMs

Files

HubSpot

Contact

Company

Marketing emails

Landing pages

Websites

Workflows

Box

Accounts

Users

Folders

Files

Xero

Transactions

Invoices

Contacts

Reports

In this article
  • Why do MSPs need SaaS backup?
  • SaaS backup challenges for MSPs
  • Turning data protection challenge into an opportunity
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