Google G Suite primary domain change migration guide

After using your current domain name for a while, are you planning to migrate it to a new primary domain? You may have different reasons for switching to a new domain name such as; you would have changed your organization name or re-branded or your company has been acquired.
This changeover requires the complete transfer of all your business conversations in emails, documents and other business assets to your new Google G Suite primary domain. However, the process looks simple; it needs to be handled with care for a successful migration.
Read the best practices given below to have a hassle-free migration to your new Google G Suite primary domain. SysCloud experts are standing by to give you a free consultation as well if you need it.
#1 – Setup your new Google G Suite account
The first and foremost step involves the creation of a new Google G Suite primary domain. Let’s assume that your current domain name is and the new domain name is
Sign up for the Google G Suite account with the new domain name at ( and setup the new Google G Suite account.
Click on “Get Started” button to sign up as shown in the figure below.
Get Started
Create your new Google G Suite login, enter the details about your organization and submit the form. Post successful submission, you will be redirected to the setup wizard page.
Logout and login, you will be prompted to switch to your new admin account.
NOTE: If the new domain name ( is currently a domain alias to the old domain (, then first you have to remove the domain alias. Deletion of the domain alias and using it for the creation of the new Google G Suite account ( may cause you to wait for a minimum of 6-8 hours. To speed up this process, you can contact Google support. You should also check with Google support or SysCloud migration experts when there is any data loss if this is a secondary domain or domain alias.
#2 – Verify Domain ownership and setup MX records
Next step is to verify your domain ownership and you need to setup the MX records. These two steps are crucial in setting up your email box. Let’s do it one by one. Log in to your admin console. Choose More —->Domains. Click on “Add a domain or a domain alias” button and the screen appears as shown below.
Add another domain
Select the option either as a domain or domain alias and enter the domain name. Click on “Continue and verify domain ownership”, the following screen appears. Choose the “Recommended settings” tab.
Recommended Method
To setup the MX Records, you need to choose your domain registrar from the dropdown list as shown above.
The MX records point to the company that manages and delivers all your emails. It is important to modify the records to Google from your existing email provider, so that all your emails will be sent to your new primary domain.
For instance, if you choose “Go Daddy” as your domain registrar, the following screen appears.
Changing MX records is not a big deal, as Google assists you with a step-by-step instruction set (as shown in the figure below) according to your old email provider. You just have to choose your hosting service from the list and follow as per the procedure on “what to do next”.
SysCloud - choose your hosting service for domain change google G Suite - screenshot
NOTE: The migration of data is independent of MX records.
#3 – Setup Billing information
Next step is to setup the billing information for your new domain. Click on the “Billing” option in your Google G Suite Admin Control Panel to set up the billing information.
#4 – Add users to the domain
Once you set up the billing information, you can start adding the users to your new domain. You can add users manually or use “Bulk user upload” option to upload users in bulk. Click on “Add users” button in the admin console screen.
Google provides you multiple ways to add users to your domain. If you wish to add a list of users at once, then you can choose “CSV file upload”.
#5 – Email Forwarding
Now you are done with the upload of the required users.  To complete the setup, you need to initiate the process of email forwarding from your old account to the new account. This should be done at User-level as it requires user authentication.
For your old domain domainA, please login into Google G Suite admin panel and do the following steps.
To do email forwarding, click on Settings —-> Settings option in the administrator account mailbox. Choose “Forwarding and POP/IMAP” option and the following screen appears.
SysCloud - forward old domain e-mails to new domain change e-mail - screenshot
Choose “Forward a copy of incoming mail to”, pick the email address and choose “how to forward” from the available list of options as shown above.
#6 – Install SysCloud fully automated Online Migration App
Creation of new primary Google G Suite domain is thus accomplished. Now you are set ready for migration to your new domain. Install SysCloud fully automated Online Migration App to your Source domain for migration.
#7 – Start Migration
Now that your setup for the new domainB is done and also you have setup the email forwarding, which means that you are now ready to migrate your user’s data from domainA to domainB. You can use SysCloud Domain Migration application to do this easily and automatically.
Enter the domain migration details. As soon as you click on “Start Migration” button in our application, the migration begins and thus, you can start using your new Google G Suite domain.
SysCloud - domain migration set up for google G Suite domain change - screenshot

#8 – Adding Domain Alias
Once the migration is done, get the acknowledgment from all the users that their accounts are migrated. Now, remove the old Google G Suite domain and add it as domain alias to the new Google G Suite account.
NOTE: When you remove the old Google G Suite account i.e., the old primary domain from Google, it may take nearly 8 to 24 hours for the removal process. For further help, contact Google support.
For more related queries read our FAQ’s regarding the domain migration at
Get a free consultation and speak to our Migration Experts to know how you can perform the Domain migration process in a simple and secure way. Write to us at for any queries.